Functions

The statutory responsibility of   KECOPAC under Section 90 of the Consumer Protection Act can be summed up as follows: -

1. Advise the cabinet Secretary on all aspects relating to consumer protection;
2. To take reasonable and practical measures to promote the purpose of the Act, protect and advance the interest of consumers across all sections of the economy;
3. Policy development, monitoring evaluation review and Implementation; 
4. Liaison and coordination with other enforcement agencies and consumer organizations;
5. Consumer empowerment which incorporates the function of advocacy, research, education and awareness, enforcement and information
6. Report on state of Consumer Protection;
7. In consultation with the Chief Justice, County Government and other relevant institutions facilitate simple, quick and economic redress mechanisms.
8. Investigate complaints and refer them to competent authorities ;